What device(s) can I run HomeCourt on?
A
A HomeCourt User
I downloaded HomeCourt on my iPad mini 4. When I try to record a workout, it shows an error message that the device doesn’t support recording. What should I do?
P
P. K. Chan
HomeCourt’s advanced AI technology requires a device with sufficient processing power. HomeCourt currently supports the following devices. Please make sure your device is running iOS 12.2 or above.
- iPhone 6S or newer
- iPad Pro (model year 2016 or newer)
- iPad (6th generation or newer)
- iPad Air (3rd generation or newer)
- iPad mini (5th generation or newer)
The following more advanced features require more recent devices:
- Hand Span requires a device with Face ID support, without the Home button.
- Land Agility and Shuttle Run requires iPhone XS, XR or newer, iPad Pro (model year 2018 or newer), iPad Air (3rd generation or newer) or iPad mini (5th generation or newer).
- Announcing advanced metrics in real time when recording a shooting session, such as shot type, leg angle, release angle and speed, requires iPhone XS, XR or newer, iPad Pro (model year 2017 or newer), iPad Air (3rd generation or newer) or iPad mini (5th generation or newer).
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P. K. Chan
Merged in a post:
HomeCourt doesn’t support recording
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D.Z
Colin
To record you will need one of these devices
iPhone 6S or newer
iPad Pro (model year 2016 or newer)
iPad (6th generation or newer)
iPad Air (3rd generation or newer)
iPad Mini (5th generation or newer)
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P. K. Chan
Merged in a post:
Everything
Hadlie Shoemaker
Why will it not let me do the workouts?
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P. K. Chan
Merged in a post:
starting
Jerry Neitlich
Can't find anything to activate the camera
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P. K. Chan
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Help !
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Zubaydah
Whenever I try and click on an activity to do a sign comes up telling me that my device does not support recording and I have checked all my settings and don’t know what to do or what it means? I only just got the app today .
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P. K. Chan
Merged in a post:
do not let me play
samuel perez del camino
when I try to play it doesn't let me, I have an ipad mini 2, and it says this:
device doesnt support recording.
This device does not support recording workouts. all other features including viewing videos and workouts are avaliable on all phones
Colin
Zubaydah To use HomeCourt, you must have one of the devices listed here. https://www.homecourt.ai/faq/general
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Zubaydah
Colin: thank you very much for the help but I don’t know if an apple iPad will work with HomeCourt? Do you know as I don’t know where the devices are listed on the link you posted Colin
Colin
Zubaydah: Check question 5 in the link I sent you:)
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P. K. Chan
Merged in a post:
Device do not support recordings
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Francisco
Hi,
I’ve downloaded the app on my iphone6 with ios 12.5. However when y try to make a workout it tells me that my device does not support recordings.
What can I do, please?
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P. K. Chan
Merged in a post:
Device doesn’t support recording
Aziz Ndiaye
Hello,
Today it is not possible to practice on iPad despite my active membership. It works on iPhone. Can you please fix it?
Thanks
Aziz Ndiaye
Hi P.K. Chan,
My iPad used to work just fine with HomeCourt and today it stopped. I have a iPad air2 on IOS14 (the list you provided says IPad Air and after should be fine) model A1566 which is supposed to be on the list you support.
Can you check if there is something wrong on your side? Or update the list of supported devices to confirm if this model is no longer supported?
Thank you.
P
P. K. Chan
Aziz Ndiaye: As you can see on the list of supported devices at the bottom of this post, HomeCourt supports recording on iPad Air from the 3rd generation onwards. 2nd-generation iPad Air is unfortunately not supported for recording. Your model number A1566 matches the description of 2nd-generation iPad Air on Apple’s support page.
HomeCourt should not be allowed to record on your 2nd-generation iPad Air and we have not made any change to the supported device list recently. But you can still use HomeCourt for all functionality other than recording, such as viewing your past workout videos, viewing your team/community page and using your coins to redeem for virtual pins and jersey cards.
Aziz Ndiaye
P. K. Chan: ok, thank you for your support and patience in replying. Now I understand why I cannot record on the iPad. Then I have to clarify my complaint. There is no way to use the iPad without it trying to record.
Regardless of the drill I try to launch I come back on the same problem. It was not like this before.
Colleen Shay
Aziz Ndiaye: I have the exact same issue - I don't agree that HomeCourt did not make changes- in November and December we were using our iPad Air 2s to use HomeCourt with no issues - not every drill attempted says it cannot be completed because recording is not supported. We can't do anything. It's a total waste, and it was NOT like this before on the SAME device.
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P. K. Chan
Colleen Shay: Thank you for the report. We are sorry for the confusion. What you experienced in November and December is not our expected and supported behaviour, as the 2nd-generation iPad Air does not possess a processor powerful enough to run HomeCourt’s advanced AI technology on. Please continue to use your iPhone or any other supported device to record new workouts.
You should be able to access all HomeCourt features
other than recording
on your 2nd-gen iPad Air. I hope my comment above helps in this regard.Colleen Shay
P. K. Chan: Can you please provide guidance on how to do anything other than watch videos? The last time they used it, which was a while ago, they could do challenges where they would dribble and the app would sense whether they were within the correct range for dribbling. Now when they try to do those, which they were able to do before, it says they can't.
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