Soooo many notifications
in progress
P
P. K. Chan
in progress
Patrick M: Thank you for letting us know that this is still happening. Our team will continue to investigate.
joshua guincho
P. K. Chan: still happens
P
P. K. Chan
complete
Thank you for reporting this issue. Our team has fixed the issue. I’m moving this to Complete for now, but please let us know if you are still seeing repeated notifications.
joshua guincho
P. K. Chan: ty
Patrick M
P. K. Chan: I’ve updated the app but it is still happening
Philip Lam
joshua guincho Patrick M, wonder if you still see that in the last couple days? We took a look and think that could be a one time error on our server, please let us know if you still seeing that
joshua guincho
Philip Lam: i still am
joshua guincho
Philip Lam: today:
joshua guincho
Philip Lam:
Patrick M
Philip Lam: it is still going on. Because there are so many notifications I can’t always see new post notifications
joshua guincho
Patrick M: same
P
P. K. Chan
in progress
We will continue to investigate the original issue reported by joshua guincho about receiving the same notification repeatedly.
As for the issue of having 200 notifications overnight, that is a different issue stemming from probably having joined too many teams with a high level of activities. Please note that you can now customise the level of notifications that you would like to receive at each team by going to a team, tapping the Gear button at top right, tapping Team Notifications, and toggle off any notifications would you like to stop receiving from that particular team. Hope this helps you, Patrick M!
Patrick M
P. K. Chan: on a normal day I only get about 50 notifications but now with this problem I’ve been getting 200 every time I open the app.
P
P. K. Chan
Patrick M: We have recently relaxed the upper limit of notifications the app can receive to 200, and that’s probably why you observe the different behaviour. However, the underlying issue is that you have probably joined too many teams/communities with a high volume of activities, and if this bothers you, please consider turning off notifications from some of the teams you are in per the instructions in my reply above.
Patrick M
joshua guincho
Patrick M: me waking up be like
Patrick M
joshua guincho: same that’s what always happens to me
P
P. K. Chan
under review
joshua guincho: to clarify, do you mean you are getting the same notification repeated 20 times? Would you mind sharing with us what exactly is that notification? A screenshot would be great.
Patrick M
P. K. Chan: it goes on like this for a while
joshua guincho
P. K. Chan: it happens to all comments but not for workouts or posts
Patrick M
I’ve gotten about 400 notifications today